Mandatory Core Stack
We do not sell closed code or isolated one-repo support. The first layer is written for founders, operators, and team leads - not as a technical checklist.
Helpifyr pricing
A clear starting point for teams that want work to keep moving visibly.
The pricing structure separates four paths on purpose: evaluate on your own, start with one productive use case, run several use cases reliably, or support a larger governance setup cleanly.
Open Source keeps customers free. Helpifyr Supported adds accountability, verification and safe operation.
Open Source Boundary
There is a deliberate productive step between free evaluation and a broader rollout.
Infrastructure clarified separately
CPU, RAM, storage, and hosting expectations sit below the commercial tiers instead of overloading them.
Four clear entry models
Community stays open. Pilot is the first real production step. The research/platform tier remains available for news-memory-adjacent evaluation and platform cases. Operations and Enterprise build on that once scope, teams, and governance grow.
| Community | Pilot | Operations | Enterprise | |
|---|---|---|---|---|
| Price | €0 | from €490/month | from €2,490/month | from €5,900/month |
| Setup | Self-service | €3,500-€4,900 one-time | €10k-€20k | €25k+ |
| For whom | Evaluate and test | First productive use case | Multiple productive use cases | Multiple teams, compliance, own IT |
| Scope | Open-source stack, no support | 1 use case, e.g. call intake with ticket creation, quote follow-up, or ticket tracking | 2-4 use cases, e.g. sales + support + accounting | Full scope, extended governance |
| Support | None | Email + monthly check-in | Priority support + advisory | SLA + advisory + compliance support |
Enterprise is for companies with multiple teams, their own IT department, or elevated compliance and governance requirements.
Open Source
Open Source Self-Hosted
Evaluate freely and understand the stack yourself.
Pilot
Pilot
A productive entry path for exactly one use case.
Supported
Operations
Run several use cases with clear accountability.
Supported
Enterprise
Support multiple teams and governance surfaces cleanly.
Infrastructure requirements for the Helpifyr stack
The pricing tiers explain the business entry. The technical operating basis stays transparent and separate underneath.
| Minimum | Recommended | |
|---|---|---|
| CPUs | 8 vCPUs | 16 vCPUs |
| RAM | 32 GB | 64 GB |
| Storage | 100 GB SSD | 250+ GB SSD |
| OS | Linux (Ubuntu 22.04+, RHEL 9+, or equivalent) | — |
Helpifyr can run on your own infrastructure, with a hosting partner, or as a managed service.
How to get started
1. Choose a use case
Pick one workflow that visibly hurts today - e.g. call intake with ticket creation, quote follow-up, ticket tracking, or a month-end checklist.
2. Helpifyr gets set up
Our team or a partner sets up Helpifyr for this use case. No technical knowledge required on your end.
3. Productive in 2-4 weeks
The first workflow runs. You see tasks, ownership, and status.
4. Expand when ready
When the first area works, add more - step by step, not all at once.
First measurable goals: fewer open follow-ups, faster quote response, fewer forgotten tickets, shorter month-end preparation, more visibility over open tasks.
Partner Program 2026
If multiple teams, integrations, or a hosting partner are already part of the plan, we clarify pricing, setup, and operating model together.